Refund & Cancellation Policy

This Refund & Cancellation Policy governs the terms relating to payments made through the website of RIMS International School.
By making a payment through the website, you agree to the terms of this policy.

Fee Payments

Payments made towards school fees, admission fees, or other academic charges are generally non-refundable, except in cases where a refund is required under applicable laws or specific school policies.
Refunds, if applicable, will be processed only after review and approval by the school administration.

Duplicate or Excess Payments

If a user makes a duplicate payment or pays an excess amount due to a technical error or other reasons, the user should immediately notify the school administration with the payment details. After verification, the excess amount may be refunded or adjusted against future dues at the discretion of the school.

Cancellation of Transactions

Once a payment transaction is successfully completed, it cannot normally be cancelled through the website.
For any payment-related concerns, users may contact the school administration through the contact details provided on the website.

Refund Processing Time

Approved refunds, if any, will generally be processed within 7–14 working days after verification and approval by the school administration.
Refunds may be issued either through the original payment method used for the transaction or directly through the Accounts Office of the school, depending on administrative procedures and feasibility.
The actual credit of the refund amount may be subject to the processing timelines of the respective bank or payment gateway.